We value all feedback from our customers and with their permission these are displayed below.
Five star service from JD Drains today, to unblock a private drain to the Thames Water manhole, including a broken drain rod that I'd managed to snap off halfway down the run. A series of text messages allowed us to give details of the job including photos, the response time was less than two hours, with more text messages to keep us updated on the time of arrival. Two operatives and a jetting unit sorted it out in no time at all, leaving the area clean and tidy. Simple online invoice and feedback system on completion. Great job guys!I
We've had JD Drain solutions out twice about two different problems with our septic tank. They are easy to get hold of, extremely reliable and can come at convenient times. I could not recommend them highly enough.
JD Drains are not only a professional firm but they take the time to review the problem using their experience to resolve drainage problems others just come out to, charge a fee and then go away without solving the issue. This is the company to call out first as they will solve the problem as they did for me.
Joe at Jddrains is unbelievable! Had a bad problem with waste leak from second floor down outside wall of two houses, late on a cold wet evening. He’s on his way out to dinner. He had engineers on site within an hour. Problem repaired, cleared and solved that evening. Where can you get service like that? He deserves his success. Well done and thank you. Property Management.
Many thanks to the team at JD Drains! To Jo for arranging for a visit today at short notice and keeping me informed with her progress. To Lee and Harry for their fantastic service and incredibly courteous manner. They managed to sort out the drain, kept going until it was all 100% and made sure that everything was left clean. I was impressed with the speed of their work and very grateful to have a functioning bathroom again. I might have randomly searched for a drain company this time but will have no hesitation in using JD Drains again......I will also book in a MOT type power wash in the next few years to keep on top of the limescale. Thank you!
I asked Joe for a quote to replace my septic tank as a couple of other firms had said that is what I needed. Joe sorted the tank out without needing a very expensive replacement . Very pleased with him and his team.
What a great service we received from JD Drains, we had a blocked manhole on our driveway. Joe attended our property, he was so professional and really knew how to deal with the problem. He had previously worked for Thames Water so was very knowledgeable, he had the problem resolved within the hour, he did not over charge, I would definitely recommend JD Drains they are cost effective, knowledgable, very personable and professional.
Very helpful, responsive and skilled. Got us out of a bind with our drains that saved us from ripping up our new concrete slab. Would recommend.
We have used JD Drains on several occasions they are professional, prompt attention to detail and call out at all hours. The service is excellent, plus they follow up to make sure everything is running smoothly. We wouldn't use anyone else. Highly recommended.
Absolutely brilliant service I phoned them up to sort my blocked toilet out was quoted but didn't want to buy that much so kind man fixed the problem over the phone fantastic
Just wanted to thank you so very much for coming out at such short notice. I never imagined you would have sorted that mess out so quickly and had everything back to normal by tea time. Compared to what It was like when you arrived to when you left, it was like night and day and back to smelling all fresh. What a great service, I highly recommend this company. Thank you kindly, really appreciated your help this evening. ... Kind regards Natasha See more
Swift response, great work and excellent value for money. Plus they were really likeable guys!
Really good service helped us out of a really bad situation that other drainage people couldn’t fix will definitely be using Jd drains again.
Joe and the staff at JD Drains have really helped us out at short notice on many occasions. Always professional, great at finding problems and resolving them! Would highly recommend their services